· Reliable methods

· Reliable change

· Sustainable results

STAMP BPR, Roles and Responsibilities

 

World Class operations invariably have well defined and documented business process with associated roles and responsibilities that form the basis of job descriptions.  This best practice ensures that every individual clearly understand not only what they need to do, but also what to expect from others.  Such definition also provides the basis to perform effective assessments, establish what training and education is necessary to maintain the standards of performance that is required, and provide the growth path requirements for individuals in support of their personal development.